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no access to email - Http Error 400 (please advise)

I have a lifetime subscription to unseen.is  

Whenever I try to sign in to my emails, I get the following message........

HTTP ERROR 400

Problem accessing /service/preauth/. Reason:

    system failure: unable to lookup account via query: (&(|(zimbraMailDeliveryAddress=n.owens.us2@unseen.is)(zimbraMailAlias=n.owens.us2@unseen.is))(objectClass=zimbraAccount)) message: LDAP error:  - unable to get connection: An I/O error occurred while trying to read the response from the server:  java.net.SocketTimeoutException: Read timed out

 


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Nigel Owens

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