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Can't send email from Webmail or Thunderbird

Problem since several days: can't send email from Webmail. An error is returned after about 30 seconds of the client trying to send the message.

Error in Webmail:

   
A network service error has occurred.
method:    SendMsgRequest
msg:    A network service error has occurred.
code:    CSFE_SVC_ERROR
detail:    HTTP response status 504

 

Adriaan Slabbert

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Wed. 12. September 2018, 15:40

No mail here either. Getting this error from the Zimbra client:

HTTP ERROR 502

Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.
Possible reasons:
  • upstream server is unreachable
  • upstream server is currently being upgraded
  • upstream server is down
Please contact your ZCS administrator to fix the problem.
Powered by Nginx-Zimbra://

I will try to contact support.

 

Louis Ross 0 votes
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What's the deal with Unseen's support? I've sent several questions in the past few months and haven't gotten a single reply. 

Tripp Lawrence 0 votes
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I don't get any response from Unseen "Support" either except automated ticket receipts.

I'm not sure what their problem is, but I'm preparing to make the switch to Protonmail. I paid for a lifetime membership but that's no good if the service is unreliable and not user friendly.

Adriaan Slabbert 0 votes
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Yeah, I'm also a lifetime subscriber to Unseen. I'm looking at a change to Fastmail. 

Tripp Lawrence 0 votes